What kind of work is a fit?

Technology and operating changes that cross functions, depend on vendors or need executive decisions to keep moving. Typical mandates include turning an assessment into an executable roadmap, leading a transformation program, or restoring control to work already in flight.

Do you replace our internal PMO or the vendor's project manager?

Usually not. We work with both. The PMO provides portfolio standards and the vendor manages its own delivery. Factum Partners represents the client's outcome across the full program.

How are engagements structured?

The shape follows the work. A defined assessment or governance stand-up can be fixed scope. Ongoing program leadership is usually fractional or interim, with a clear weekly range and named senior lead.

Toronto-based and remote-first, working with clients across North America and other compatible time zones. Hybrid and on-site delivery are available when the engagement benefits from it.

Toronto/Independent Consulting Practice

No. 001 - The Practice

We knowthe terrain.

Factum Partners helps executive teams move complex technology change from assessment to execution. We turn broad priorities into a working plan, make decisions easier to reach and stay with the program through delivery.

Chart the program →Selected work

Focus: Technology and operating change
Model: Senior-led delivery
Experience: 15+ years leading complex change
Reach: North America and beyond

When to call

Most engagements begin after the direction is clear but before anyone has turned it into a program that can run.

The strategy may be sound. The difficulty is deciding what goes first, connecting the business and technical work, and keeping the right decisions in front of executives.

We provide senior judgment and hands-on program leadership from that point through delivery and handover.

An assessment or roadmap exists, but the priorities, owners and sequence are still unresolved.
A vendor is delivering the solution, but no senior person on the client side owns the whole outcome.
Several technology, data or AI initiatives are competing for the same people and decisions.

Best suited to defined transformation mandates, not general staff augmentation or software development capacity.

Where we help

Strategy is only useful when it changes what happens next. We help shape the path, put the program around it and stay close enough to make the difficult calls.

Transformation Strategy & Execution

Turn technology, data and AI priorities into a sequenced roadmap that the organization can fund and execute.

→

Program Leadership & Governance

Connect plans, decisions, risks, executive reporting, readiness and adoption across business and technology teams.

→

Vendor & Commercial Governance

Keep delivery, scope and commercial commitments aligned through contract review, change control and clear escalation.

→

Selected work

E.01$17B AUM private equity firmIndependent data foundation · reporting strategy resetTechnology modernization E.02SaaS CRM platformCycle time down 25% · retention up 10%Operating model E.0340-location retail operatorCloud ordering and payments launchedDigital transformation

View the work →

Leadership

Darryl Kwan

Founder & Principal · Toronto

Darryl has spent more than 15 years leading technology and operating programs across private equity, SaaS, telecom and multi-site businesses. He founded Factum Partners for executive teams that need experienced judgment and delivery ownership without adding another permanent layer.

Every engagement has a named senior lead. Specialist capability can be added when the scope calls for it, without changing who is accountable.

About Factum Partners →LinkedIn

Questions, answered

What kind of work is a fit?: Technology and operating changes that cross functions, depend on vendors or need executive decisions to keep moving. Typical mandates include turning an assessment into an executable roadmap, leading a transformation program, or restoring control to work already in flight.
Do you replace our internal PMO or the vendor's project manager?: Usually not. We work with both. The PMO provides portfolio standards and the vendor manages its own delivery. Factum Partners represents the client's outcome across the full program.
How are engagements structured?: The shape follows the work. A defined assessment or governance stand-up can be fixed scope. Ongoing program leadership is usually fractional or interim, with a clear weekly range and named senior lead.
Where do you work?: Toronto-based and remote-first, working with clients across North America and other compatible time zones. Hybrid and on-site delivery are available when the engagement benefits from it.

Begin

Ready to chart the program?

Bring the mandate, the sticking point or the decision you need to make. One conversation is usually enough to see whether there is a fit.

Book a call →

Prefer email? darryl@factum.so