Toronto/Transformation Advisory
No. 001  -  The Practice

We knowthe terrain.

Factum Partners helps executive teams move complex technology change from assessment to execution. We turn broad priorities into a working plan, make decisions easier to reach and stay with the program through delivery.

30 minutes. A conversation, not a pitch.

Focus
Technology and operating change
Model
Principal-led
Experience
15+ years leading complex change
Reach
North America · compatible time zones
When to call

Most engagements begin after the direction is clear but before anyone has turned it into a program that can run.

The strategy may be sound. The difficulty is deciding what goes first, connecting the business and technical work, and keeping the right decisions in front of executives.

We provide senior judgment and hands-on leadership from that point through delivery and handover.

  • An assessment or roadmap exists, but the priorities, owners and sequence are still unresolved.
  • A vendor is delivering the solution, but no senior person on the client side owns the whole outcome.
  • Several technology, data or AI initiatives are competing for the same people and decisions.

Best suited to defined transformation mandates, not general staff augmentation or software development capacity.

How it starts

Thirty minutes to tell whether we can help. Two weeks to know the terrain.

The shape follows the work: fractional or interim leadership, fixed scope for defined phases, and time and materials when the scope needs to evolve. We work remotely, hybrid or on site as the program requires.

  1. 0130 minutes

    The call

    You describe the program. We tell you whether we can help and what it would take. If we cannot, we say so and point you somewhere good.

  2. 02First two weeks

    Read the terrain

    We read the plan, speak with the people doing the work and review the contracts and risks. Then we set the cadence: working sessions, a short steering, a written status every week.

  3. 0310 to 30 hours a week

    Run it

    We put decisions to the right people, name the trade-offs, hold gates to evidence and vendors to the contract. Bad news comes early, with a recommendation.

  4. 04Delivered

    Hand over

    We close with written sign-off. Every template, register and steering deck stays in your tools, owned by your people. When we leave, the governance stays.

Leadership
Darryl Kwan, principal of Factum Partners

Darryl Kwan

Founder & Principal · Toronto
  • Certified PMP
  • PSM I · PSPO I
  • BSc, University of Waterloo

Darryl has spent more than 15 years leading technology and operating change across private equity, SaaS, telecom and multi-site businesses. He founded Factum Partners for executive teams that need experienced judgment and delivery ownership without adding another permanent layer.

Factum Partners is a principal-led practice: you work directly with Darryl, with specialist capability added when the scope calls for it, without changing who is accountable.

Questions, answered
What kind of work is a fit?
Technology and operating changes that cross functions, depend on vendors or need executive decisions to keep moving. Typical mandates include turning an assessment into an executable roadmap, leading a transformation program, or restoring control to work already in flight.
Do you replace our internal PMO or the vendor's project manager?
Usually not. We work with both. The PMO provides portfolio standards and the vendor manages its own delivery. Factum Partners represents the client's outcome across the full program.
How are engagements structured?
The shape follows the work. A defined assessment or governance stand-up can be fixed scope. Ongoing program leadership is usually fractional or interim, with a clear weekly range and named senior lead.
Where do you work?
Toronto-based and remote-first, working with clients across North America and other compatible time zones. Hybrid and on-site delivery are available when the engagement benefits from it.
Begin

Ready to chart the program?

Bring the mandate, the sticking point or the decision you need to make. One conversation is usually enough to see whether there is a fit.

Book a call  →

30 minutes. A conversation, not a pitch.

Not ready for a call? Send the mandate to darryl@factum.so: a few lines on the situation and the sticking point. A written read comes back within two business days.